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F.A.Q.
Why should I transfer my home/business
videos to a DVD-R ?
- VHS won’t last as
long as DVD.
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DVD has superior
quality.
-
You can access
certain section of a video on a DVD much faster than video on a tape.
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DVD is much smaller
in volume to store compared to a tape.
-
Once converted to
DVD, you can make many copies of the DVD-R without losing any video
quality.
How much video footage can fit on a DVD?
Up to 90 minutes of high quality video, and nearly 2
hours of VHS quality video. The video quality deteriorates significantly
when over two hours is put on a single DVD.
Can I combine multiple video tapes to create a
single DVD?
Yes, you may combine video tapes to a create a
single DVD. If you will be combining video from multiple tapes for a DVD
movie, give more detailed instructions and label each movie tape with an
easily indentifiable title (e.g. 1,2,3). A editing fee of $7.95
will be charged for each additional tape.
Will you return my original tapes?
Yes.
Can you make copies of copyrighted material?
No.
We
cannot legally convert copyrighted materials without written permission
from the copyright holder. We will not convert video which we suspect
(movies, music videos) is copyrighted without the proper permissions in
advance.
Why will my DVD not play in my DVD player?
We encourage you to call your DVD player
manufacturer to inquire about playing DVD-R formats in the machine. DVD-R
media is not 100 percent compatible in all DVD players. fromVHS2DVD.com
does not guarantee every player to play the DVD-R. DVD-R is supported by
about 80% of all DVD players ever produced through 2001, but nearly 100%
of players manufactured since 2002.
Recordable
DVD compatibility issues are related to the format, media brand, and the
make and model of DVD player. Please see our
Compatible Players section below to find your DVD player brand.
How
long does it take to receive my DVD?
Once we have received your media, we generally ship
out transferred DVDs within 4-5 business days.
What about shipping and handling?
We ship your order via UPS Ground for $8.00
or via Fed-Ex for a fee of $10.00 per order of 2 tapes. For larger
orders please call us for shipping costs. The tracking numbers will be
emailed to you.
What
does the rate include?
The rate includes up to 2 hrs. of VHS
transferred to a DVD-R disc. We will create an initial disc title that
will come up when the disc is inserted and will set in untitled chapter
marks every 4 minutes!!! Our basic fee
also includes a text title printed directly onto the disc.
Is there a discount if I am getting more than one transfer?
Yes! Please call us for details. There is also a
discount if you need a large number of DVD copies – for example 25-50
copies of your video for your family or clients.
Can
I get my discs printed with more than just text on them?
Yes, we can do full color printing directly on the
DVD for an additional charge. We can print them with your picture,
graphics or logo. Contact us for pricing and information.
What
is the preferred method of payment and when do we pay?
fromVHS2DVD
requires payment at the time of delivery. This can either be charged on a
VISA or MasterCard (if items are to be shipped) or by cash or money order
made payable to “Arcube Multimedia Inc.” ( item pickup). We also accept
company checks but do not accept personal checks at this time. We also do
not accept C.O.D orders.
Where
do I send my tapes?
You can mail
your VHS tapes along with a filled, printed order form to:
fromVHS2DVD.com
5068 W. Plano Parkway, Suite 160
Plano, Texas 75093
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